# Dubai Tech Guy: Complete Operator Guide > Dubai Tech Guy (DTG) operates the Dubai Tech Network (DTN), a UAE-wide network of 5,000+ businesses and vetted tech professionals across Dubai, Sharjah, and Ajman. DTG is the WhatsApp-first front door. DTN is the network behind it. 13 services delivered directly from one WhatsApp number starting at AED 99. Honest routing to vetted specialist desks inside the network when a job is bigger than DTG's direct scope. 16 verified case studies on file with named clients and specific outcomes. Operated by FicAition FZE LLC, UAE Trade Licence 1183299, Sharjah Publishing City Free Zone, established 2021. ## About Dubai Tech Guy Dubai Tech Guy is the WhatsApp-first operator running the Dubai Tech Network (DTN) across the UAE. It is the brand UAE small and medium businesses save in their phone for tech emergencies and ongoing IT needs. The front line is a 24/7 digital agent that triages, quotes, and routes on WhatsApp. The work flows through the network behind it: in-house engineers, vetted specialists, and partner desks. DTG covers 13 verticals ranging from emergency IT support to ERP / CRM / business intelligence systems. All services are available across Dubai, Sharjah, and Ajman. WhatsApp is the primary communication channel. Pay after delivery, never before. No fix, no fee. Same day where possible. DTG is the public-facing brand. DTN is the network it operates: 5,000+ businesses and vetted tech professionals UAE-wide. When a customer's job is outside DTG's direct scope (custom software, ERP / CRM / BI implementation, marketing strategy, SIRA-licensed CCTV install), DTG routes openly to a vetted specialist desk inside the network on the same WhatsApp thread and names the desk openly. One ticket, one thread, never bounced. Founder Manpreet Singh Alagh brings 13+ years of UAE technology experience. Licensed UAE business since 2021. UAE Trade Licence 1183299. Operator entity: FicAition FZE LLC, Sharjah Publishing City Free Zone. ### Contact Information - Website: https://dubaitechguy.com - WhatsApp: +971 55 255 8417 - Email: hello@dubaitechguy.com - Location: Dubai, UAE - Operator: FicAition FZE LLC, UAE Trade Licence 1183299 - Registered: Sharjah Publishing City Free Zone - Founded: 2021 - Founder: Manpreet Singh Alagh - Network scale: 5,000+ businesses and tech professionals in DTN ### The Honest Routing Model DTG delivers 8 services front to back: IT Support, Device Repair, Pre Owned Devices, Websites, AI Chatbots, Cloud Hosting, Business Internet, Monthly IT Contracts. Five services route on the same WhatsApp thread to a vetted specialist desk inside the Dubai Tech Network: Mobile Apps, ERP / CRM / Business Intelligence, HR Systems, Marketing strategy, SIRA-licensed CCTV installation. The customer stays on one number. The routing seam is named, not hidden. --- ## Service 1: IT Support **URL:** https://dubaitechguy.com/it-support **Price:** From AED 99 **Summary:** Same day IT fixes for businesses. Instant WhatsApp reply. Same day or no fee. On site within 2 hours anywhere in Dubai. ### What is included - Instant WhatsApp reply, remote diagnosis starts immediately - On site visits anywhere in Dubai and Sharjah - Computer repair, network issues, virus removal, data recovery - Same technician assigned every time - Weekend and Friday support at no extra charge ### Guarantee No fix, no fee. If the problem is not solved, you pay nothing. ### Common questions Q: How fast can you get here? A: Instant WhatsApp reply, 24/7. On site visits in Dubai arrive within 2 hours. Sharjah same day. Same day or no fee. Q: Do you work on Fridays? A: Yes. Same rates, no weekend surcharge. Q: How do I pay? A: Pay after service is complete. Cash, card, or bank transfer. No upfront payment required. --- ## Service 2: Website Design **URL:** https://dubaitechguy.com/websites **Price:** From AED 599 **Summary:** Professional business websites that convert visitors into WhatsApp messages. Live in 7 days. 1 year hosting included. ### What is included - Up to 5 pages, mobile responsive design - WhatsApp button built in for lead capture - SEO optimized from day one - Self editable after handover - 1 year hosting included - Unlimited revisions until satisfied ### Guarantee Unlimited revisions until you are completely happy with the result. ### Common questions Q: What is included in AED 599? A: Up to 5 pages, mobile responsive design, contact form, WhatsApp button, basic SEO setup, and 1 year hosting. Q: Can I update the website myself? A: Yes. We build on platforms you can edit and train you how to update text and photos. Q: Do you do e commerce? A: Yes. Online stores start from AED 1,499. Payment gateway setup included. --- ## Service 3: Mobile App Development **URL:** https://dubaitechguy.com/mobile-apps **Price:** From AED 15,000 **Summary:** Custom iOS and Android app development. From idea to App Store. Dubai based developers. ### What is included - Cross platform development (iOS and Android from one codebase) - Native performance - App Store and Play Store submission handled - 3 months post launch support included - Full source code ownership ### Guarantee Working app or money back. Written into the contract. ### Common questions Q: How long does development take? A: Simple apps 4 to 6 weeks. Complex apps 8 to 12 weeks. Q: Do I own the code? A: Yes. Full source code is yours after final payment. --- ## Service 4: Digital Marketing **URL:** https://dubaitechguy.com/marketing **Price:** From AED 399/month **Summary:** Google Ads, Meta Ads, SEO management with monthly reporting. Target 3x return on ad spend. ### What is included - Google Ads, Meta Ads, TikTok management - SEO that moves rankings - Monthly reporting in plain language - Strategy calls to review what is working - No long contracts, cancel anytime ### Guarantee If campaigns are not performing after 60 days, strategy changes at no extra cost. ### Common questions Q: How much should I spend on ads? A: Most small businesses start with AED 1,000 to 2,000 per month. Ad spend is separate from management fee. Q: How long until results? A: Paid ads can show results in days. SEO takes 3 to 6 months. --- ## Service 5: AI Chatbots **URL:** https://dubaitechguy.com/ai-chatbots **Price:** From AED 399/mo (hosting + automation included) **Summary:** AI chatbots for website and WhatsApp. Answer questions, capture leads, qualify customers 24/7. ### What is included - Works on website and WhatsApp - Trained on your business FAQs, services, and prices - Hands off to human when conversation needs it - Setup in 3 to 5 days - Monthly updates to improve responses ### Guarantee Working bot or setup fee refunded. ### Common questions Q: Can it book appointments? A: Yes. We integrate with your calendar system. Q: Does it work on WhatsApp Business? A: Yes. We set up WhatsApp Business API integration. --- ## Service 6: Cloud Hosting **URL:** https://dubaitechguy.com/cloud **Price:** From AED 699/mo **Summary:** Managed cloud hosting with UAE data centers. 99.9% uptime guaranteed. Daily backups. Free migration. ### What is included - 99.9% uptime guaranteed in writing - Daily automated backups (30 day retention) - UAE data centers - Free migration from current host - SSL certificates and firewall included - Professional email hosting with spam filtering ### Guarantee If uptime falls below 99.9% in any month, that month is free. ### Common questions Q: How does migration work? A: We handle everything. Copy data, test, switch DNS. Usually done in a day. Q: Do you support WordPress? A: Yes. WordPress, custom PHP, Node.js, Python. --- ## Service 7: HR and Attendance Systems **URL:** https://dubaitechguy.com/hr-systems **Price:** From AED 1,999 **Summary:** Biometric and face recognition attendance systems. Payroll integration. SIRA compliant. Hardware and software included. ### What is included - Biometric and face recognition hardware options - Mobile app for remote or field staff - Payroll system integration - SIRA compliant systems available - Full HR team training - 1 year support and warranty ### Guarantee Working system guaranteed. We do not leave until your HR team is confident using it. ### Common questions Q: What hardware do I need? A: Fingerprint readers from AED 800, face recognition from AED 1,500. Q: Is it SIRA compliant? A: We have SIRA compliant options for security companies and regulated industries. --- ## Service 8: Business Software and ERP **URL:** https://dubaitechguy.com/business-software **Price:** Custom quote **Summary:** ERP, CRM and business intelligence systems implementation. All in one: sales, inventory, accounting, HR, CRM. No per user fees. ### What is included - Complete ERP / CRM / BI setup (sales, inventory, accounting, HR, CRM) - No per user license fees - Custom workflows for your business processes - Data migration from current systems - Training until team is confident - UAE VAT compliant ### Guarantee Not done until your team is using it daily. Fixes at no extra cost until working. ### Common questions Q: What ERP system do you implement? A: A proven open-source ERP / CRM / BI platform used by thousands of companies. No license fees, no per user charges. Q: How long does implementation take? A: Simple setups 2 weeks. Complex multi location 4 to 8 weeks. --- ## Service 9: CCTV and Security **URL:** https://dubaitechguy.com/cctv **Price:** Free site survey (no obligation quote) **Summary:** SIRA licensed CCTV installation. HD and 4K cameras. Remote phone viewing. SIRA approval paperwork handled. ### What is included - SIRA licensed installation partners - HD and 4K cameras with night vision - Live and recorded viewing from phone app - Motion alerts to WhatsApp - Complete SIRA approval paperwork handling - Optional maintenance plans ### Guarantee SIRA approval guaranteed or fixes at no extra cost. ### Common questions Q: Do I need SIRA approval? A: Most commercial properties in Dubai need it. We check during the free survey. Q: How long does installation take? A: Typical 1 to 2 days depending on number of cameras. --- ## Service 10: Monthly IT Support **URL:** https://dubaitechguy.com/monthly-it **Price:** From AED 699/month **Summary:** Unlimited remote support. Monthly on site visits. Priority response. No per incident fees. ### What is included - Unlimited remote support calls - Monthly on site preventive visit - Priority response within 15 minutes - Proactive monitoring - All staff can call, no limits - Cancel anytime with 30 days notice ### Guarantee No long contracts. Cancel with 30 days notice. ### Common questions Q: What counts as unlimited support? A: Any IT issue. Computers, network, email, printers, software. Q: What happens during monthly visits? A: Check all systems, apply updates, clean up issues, talk to staff about problems. --- ## Service 11: Pre Owned Devices **URL:** https://dubaitechguy.com/devices **Price:** From AED 399 **Summary:** Quality tested pre owned laptops and phones. 20 point inspection. 30 day warranty. Same day delivery in Dubai. ### What is included - 20 point quality check on every device - Fresh operating system installed - 30 day warranty (extendable to 90 days) - Same day delivery in Dubai - Trade in accepted - Brands: MacBooks, ThinkPads, Dell, HP, iPhones, Samsung ### Guarantee 30 day no questions return. Full refund or replacement. ### Common questions Q: How do you test devices? A: 20 point check: battery health, screen, keyboard, ports, speakers, camera, wifi, storage, and more. Q: Do you buy old devices? A: Yes. Trade in or sell outright at fair prices. --- ## Service 12: Business Internet **URL:** https://dubaitechguy.com/internet **Price:** Free comparison (no fees to you) **Summary:** Etisalat and Du business internet setup. Best rates comparison. Fast activation. Router configuration included. ### What is included - Side by side Etisalat and Du comparison - Fast track business activation - Router setup and configuration - Ongoing support - No fees charged to you (provider pays referral) ### Guarantee Best rate or we match it. ### Common questions Q: How do you make money if no fees? A: Providers pay referral commission. You get same or better rates than going direct. Q: Etisalat or Du, which is better? A: Depends on location and needs. We check both and recommend. --- ## Service 13: Device Repair **URL:** https://dubaitechguy.com/repair **Price:** From AED 99 **Summary:** Screen replacement, battery fix, water damage recovery. All brands. Same day service. No fix, no fee. ### What is included - Free diagnosis before quoting - Transparent pricing with no hidden fees - OEM or equivalent quality parts - Most repairs completed same day - All major brands: Apple, Samsung, Huawei, OnePlus - Data stays safe and private ### Guarantee No fix, no fee. If we cannot repair it, you pay nothing. ### Common questions Q: How long does screen repair take? A: Most screen repairs 1 to 2 hours. Q: Will I lose my data? A: No. We never access your data. Q: Do you offer pickup and delivery? A: Yes. Free pickup and delivery in Dubai for repairs over AED 200. --- ## Service Areas We serve businesses across these locations: ### Dubai Marina, JLT (Jumeirah Lakes Towers), Business Bay, Downtown Dubai, DIFC (Dubai International Financial Centre), Deira, Al Barsha, JVC (Jumeirah Village Circle), Dubai Silicon Oasis, Al Quoz, Karama, Jebel Ali ### Sharjah All commercial and industrial areas ### Ajman City center and free zone areas --- ## Dubai Tech Network (DTN) **URL:** https://dubaitechguy.com/dtn DTN is the network operated by DTG. 5,000+ businesses and vetted tech professionals across the UAE. It is the matching, vetting, and payroll-of-record layer underneath the public DTG brand. DTN sits behind a verification gate (name, company, designation, phone). ### Who is inside the DTN network - UAE-based businesses needing ongoing tech relationships (SMEs hiring, growing companies, multi-outlet operators) - Vetted UAE tech professionals (IT engineers, web developers, ERP / CRM / BI consultants, marketers, CCTV / SIRA-licensed installers) - Recruiter desks placing tech talent in UAE companies - Specialist desks that absorb routed jobs from DTG (custom software, ERP / CRM / BI implementation, marketing strategy, SIRA-licensed CCTV install) ### How DTN works with DTG 1. Customer sends a WhatsApp message to DTG (+971 55 255 8417) 2. 24/7 digital agent triages, quotes, and confirms scope 3. If the job is in DTG's direct scope, DTG delivers 4. If the job is outside scope, DTG routes openly to a vetted specialist desk inside DTN on the same thread and names the desk 5. Customer stays on one WhatsApp number throughout ### What DTN means for a UAE business You save one WhatsApp number. The network behind it covers everything tech-adjacent across Dubai, Sharjah, and Ajman. No need to vet contractors separately, no need to manage multiple vendors, no need to bounce between brands. The routing seams are visible to you. The vetting happens inside the network. ### Access Verification gate at https://dubaitechguy.com/dtn (name, company, designation, phone). Verified entries unlock the full DTN brief. Public entry points: SMEs hiring, recruiter desks, engineers open to work, payroll-of-record requests. --- ## Case Studies (16 Verified Files) **URL:** https://dubaitechguy.com/case-studies DTG's case study archive runs on a strict format: named client, named industry, specific numbers, documented friction, no fictional characters, no rotating testimonials. Each file documents what was delivered, what the numbers were before and after, and the honest part where things went wrong. Read each file in full at the URLs below. ### 1. MASTERMIND Electronics — Unique Device Procurement **URL:** https://dubaitechguy.com/case-studies/mastermind-electronics **Outcome:** MASTERMIND Electronics built its category position on unique devices Delhi competitors could not source. MacBooks, iPhones, Sony, and unique phones not available in the local market. We ran weekly big transactions out of Dubai, customs and currency systematized, depth-of-avail... ### 2. Du authorized distributor channel (MEIS Information Technology, ipayforall) — Telecom Products **URL:** https://dubaitechguy.com/case-studies/du **Outcome:** Du products move through authorized distributor channels in the UAE. We ran the sales side of that channel for two distributors. SIM activations. Internet packages. Devices. Customer outreach, qualification, and close, all through the local partner motion. ### 3. ipayforall (Du Authorized Channel Partner) — Telecom Product Sales **URL:** https://dubaitechguy.com/case-studies/ipayforall **Outcome:** ipayforall is a Du authorized channel partner. We supported the local telecom product sales side of the partnership covering SIM, internet, and device sales through the local channel motion. The same partnership that builds the commission tracking infrastructure on the FICAITI... ### 4. Fusion Three Kitchen — Restaurant Tech **URL:** https://dubaitechguy.com/case-studies/fusion-three-kitchen **Outcome:** Fusion Three Kitchen runs restaurant, catering, and events from one WhatsApp number. We set up the local tech stack that turns that chaos into a workable kitchen operation. Order capture, message routing, after hours coverage, kitchen ticket flow. Built for an F&B business tha... ### 5. Homefront Realtors — Real Estate Tech **URL:** https://dubaitechguy.com/case-studies/homefront-realtors **Outcome:** Homefront Realtors run real estate from Port Saeed, Deira. Property portals push 50 to 100+ WhatsApp messages to each agent every day. We set up the local tech stack that handles that volume without burning the agent working day on triage. ### 6. Nova Tourism FZE — Travel Agency Tech **URL:** https://dubaitechguy.com/case-studies/nova-tourism-fze **Outcome:** Nova Tourism FZE runs travel services on one WhatsApp number with no CRM. We set up the local tech stack that absorbs booking enquiries, qualifies them, tracks lifecycle, and tags customers across the conversation flow. Built fast so the owner did not lose the booking week to ... ### 7. Carlux Auto Care — Auto Care Tech **URL:** https://dubaitechguy.com/case-studies/carlux-auto-care **Outcome:** Carlux Auto Care runs automotive services through one WhatsApp number handling appointment scheduling, in service updates, and parts availability questions. We set up the local tech stack that handles all three modes without the owner having to triage every message. ### 8. Barkat Corporate Services — Corporate Services Tech **URL:** https://dubaitechguy.com/case-studies/barkat-corporate-services **Outcome:** Barkat Corporate Services runs high volume lead flow across company formation, licensing, visa, and PRO services. We set up the local WhatsApp lead qualification stack that handles the inbound volume and qualifies leads by service type before the practice picks up. ### 9. Zeronic Technology UAE — IT Wholesale Tech **URL:** https://dubaitechguy.com/case-studies/zeronic-technology-uae **Outcome:** Zeronic Technology UAE runs IT wholesale across CCTV, networking, and servers. We set up the local WhatsApp lead qualification stack that handles the IT wholesale buyer flow. Each product line carries its own specification depth, so the qualification flow handles each line wit... ### 10. Sameera Sheikh CA Practice — Chartered Accountant Practice **URL:** https://dubaitechguy.com/case-studies/sameera-sheikh-ca-practice **Outcome:** Sameera Sheikh runs a chartered accountant practice with operations in India and MOU partnerships with UAE companies. Planning a Dubai company in 3 months with 10 CAs in India and 4 CA tie ups in Dubai. Currently gets clients door to door in Business Bay and DIFC. We set up th... ### 11. Fareena (Independent Beauty Professional) — Independent Beauty Professional **URL:** https://dubaitechguy.com/case-studies/fareena **Outcome:** Fareena is an independent makeup artist and hairstylist recently moved to Dubai. Zero digital presence. We set up the GBP and local visibility stack so Dubai clients can find her without depending on word of mouth alone in a city she just arrived in. ### 12. JLT Restaurant Group — Restaurant Tech **URL:** https://dubaitechguy.com/case-studies/jlt-restaurant-group **Outcome:** JLT Restaurant Group runs multi outlet operations with WhatsApp as the primary customer touch. We set up the local restaurant tech stack covering WhatsApp customer flow, outlet specific kitchen ticket integration, and the local tech support that does not disappear after deploy... ### 13. 150K+ YouTube Creator — Creator Studio Tech **URL:** https://dubaitechguy.com/case-studies/youtube-creator-150k **Outcome:** Creators at 150K+ subscribers face studio and equipment upgrade decisions that compound across every production cycle. We set up the local studio tech stack covering equipment, production workflow, and the local tech support that keeps the production running without delays. ### 14. Dubai Salon — Salon Tech **URL:** https://dubaitechguy.com/case-studies/dubai-salon **Outcome:** Dubai salons face booking no show rates that erode operations and profitability. We set up the local salon tech stack covering booking automation that cut no shows from 22% to 4%. The setup runs locally with tech support that does not disappear after deployment. ### 15. Dubai Tech Network (Internal DTG Community Layer) — Internal Community Engine **URL:** https://dubaitechguy.com/case-studies/dtg-dubai-tech-network **Outcome:** Dubai Tech Network is the community engine behind DTG. 8 WhatsApp groups, vendor scoring system, and a community lead engine that produced 3 validated Reddit to CRM conversions worth AED 27K to 36K at zero ad spend. Community ownership without ad dependency. ### 16. r/UAEjobseekers Community (Internal DTG Build) — Internal Community Build **URL:** https://dubaitechguy.com/case-studies/r-uaejobseekers **Outcome:** r/UAEjobseekers is the community we built that reaches 36K+ weekly across Reddit Top 1% growth. We moderate 5 subreddits inside the UAE Reddit cluster. Community ownership translates into Reddit to CRM lead routing that supports the DTG funnel without ad spend. Each case study page contains the full client name, industry, location, engagement duration, the challenge in the client's own situation, what DTG / DTN delivered, the before-and-after metrics, the honest part where friction or losses happened, and the result. No fictional characters. Numbers verifiable on request. --- ## How to Get Started 1. WhatsApp us at +971552558417 with your requirement 2. Instant WhatsApp reply, 24/7 3. Get a clear quote with no hidden fees 4. Service delivered, pay after completion. No fix no fee. Same day where we can. ## Legal - [Privacy Policy](https://dubaitechguy.com/privacy-policy) - [Terms of Service](https://dubaitechguy.com/terms) - [Cookie Policy](https://dubaitechguy.com/cookies) - [Disclaimer](https://dubaitechguy.com/disclaimer) - [Communication Consent](https://dubaitechguy.com/consent)