Self contained reference. Sourced from the operator, not boilerplate.
Monthly IT support contracts that give your business a dedicated technology partner. Instead of paying per incident, our monthly plans include unlimited remote support, scheduled on site visits, proactive monitoring, regular maintenance, and priority response times. Starting from 699 per month, our contracts are designed for businesses with 5 to 50 employees who need reliable IT support without the cost of a full time IT employee (which averages 8,000 to 15,000 per month in Dubai according to current UAE salary benchmarks).
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Businesses that switch from per incident billing to monthly contracts save an average of 30 to 40 percent on IT costs annually based on our client data. More importantly, they stop having emergencies because we catch problems before they become outages.
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Manpreet Singh Alagh, founder of Dubai Tech Guy
↳ CONTINUE TO § 02 · DIAGNOSIS
P.02 / 11 · PROBLEM
§ 02 THE PROBLEM
Common monthly it problems in Dubai.
If any sound familiar, WhatsApp first. Fix same day when we can.
PAIN/01200 every single time something breaks?●
PAIN/02Stuff breaks at 4pm Thursday with no support till Sunday?●
PAIN/03Cannot justify an 8,000 salary for a full time IT guy?●
PAIN/04Want someone who remembers what your setup is?●
04 PAINS·06 FIXES
P.03 / 11 · FIX
§ 03 THE FIX
What our monthly it service includes.
Every job comes with the same WhatsApp guarantee.
FIX/01Unlimited remote support calls. No counters, no overage fees.✓
FIX/02One on site visit a month. Updates, cleanup, walk through with your staff.✓
FIX/03Priority response when things break. Same day on critical issues.✓
FIX/04Proactive monitoring. We catch problems before they become outages.✓
FIX/05Zero per incident fees. The monthly is the bill.✓
FIX/06Cancel any month with 30 days notice. We earn the next renewal.✓
↳ CONTINUE TO § 04 · PROCESS
P.04 / 11 · PROCESS
§ 04 THE PROCESS
How to get monthly it in Dubai.
Same WhatsApp number. Same 4 steps.
STAGE/01Tell us about your setupNumber of computers, network layout, software used, and any recurring issues.
STAGE/02Get a custom support planCustom plan covering remote support hours, on site visits, and proactive monitoring.
STAGE/03Onboarding in 24 hoursWe document your systems, set up monitoring tools, and assign a dedicated technician.
STAGE/04Unlimited support startsCall, WhatsApp, or email anytime. Priority response for contract clients.
↳ CONTINUE TO § 05 · PRICE
P.05 / 11 · PRICE
§ 05 PRICE
Monthly IT, compared.
No hidden fees. No deposit. Pay after delivery, never before.
US/01Dubai Tech GuyFrom 699/mo✓
ALT/02Per Incident200+ each·
ALT/03Full Time IT8,000+/mo·
CMP/04Predictable costYes✓
CMP/05Unlimited supportYes✓
CMP/06On site visitsMonthly·
CMP/07No contractsYes✓
↳ CONTINUE TO § 06 · COMMITMENT
P.06 / 11 · COMMITMENT
§ 06 COMMITMENT
Verbatim, no footnotes.
Three commitments we put in writing. Miss one and the next job is on us.
SLA/0115 minResponse, business hours
SLA/02Same dayEmergency on site
SLA/03MonthlyPreventive visit
P.07 / 11 · GUARANTEE
▸ The Guarantee
Cancel Any Month.
No long contracts. 30 days notice and you walk. We keep clients with results, not paperwork.
P.08 / 11 · COVERAGE
§ 08 COVERAGE
Areas we cover for monthly it.
On site Dubai, Sharjah, Ajman. Remote everywhere else.
AREA/01Dubai · 16 areasJLT, Marina, Business Bay, Downtown, DIFC, Deira, Al Barsha, JVC, Silicon Oasis, Al Quoz, Karama, Bur Dubai, Dubai Internet City, Dubai Media City, Palm Jumeirah, Motor City✓
AREA/02Sharjah · 3 areasAl Nahda, Al Majaz, Industrial Area✓
AREA/03Ajman · 2 areasCity Center, Free Zone✓
AREA/04Remote · everywhereWhatsApp + screen share for software, account, network, and email issues✓
↳ CONTINUE TO § 10 · CLOSING
P.09 / 11 · FAQ
§ 09 FAQ
Frequently asked, about monthly it.
Quick answers. WhatsApp for anything else.
Q/01What counts as unlimited support?Any IT issue your business has. Computers, network, email, printers, software, vendor coordination. If it is tech, we help.
Q/02What happens during monthly visits?System checks, updates, cleanup, and a walk through with your staff to catch what they did not report.
Q/03Is there a minimum contract?No. Month to month. 30 days notice to cancel. We earn each renewal.
Q/04What if we have an emergency?WhatsApp or call. 15 minute response during business hours. Critical issues get same day on site.
Q/05How many staff can call?Everyone in your company. No per user fees, no caps on call volume.
You'll have a price and ETA before you close this tab. Reply in seconds, fix same day when we can. Honest routing to a Dubai partner when we can't. Pay after, never before.