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Frequently Asked Questions About Dubai Tech Guy
Common questions from businesses in Dubai, Sharjah, and Ajman about our tech services.
Our AI agent responds instantly on WhatsApp, 24/7. For on site support, we offer same day service across Dubai during business hours (9 AM to 9 PM UAE time).
We provide remote support across the UAE. For on site visits, we cover Dubai, Sharjah, and Ajman. Other emirates available on request.
Every device goes through a 20 point inspection, data wipe, and fresh OS installation. We include a 30 day warranty, extendable to 6 months.
No fix, no fee. If we cannot resolve your issue, you do not pay. Simple as that.
Yes. Monthly IT contracts start from AED 699 and include unlimited remote support, priority response, and proactive monitoring.
We partner with SIRA licensed security specialists for CCTV and access control. We coordinate everything so you deal with one contact.
IT support costs in Dubai range from AED 125 per incident for basic remote troubleshooting to AED 699 per month for unlimited support contracts. Most small businesses spend AED 200 to 400 per month on average. Monthly contracts are cheaper than paying per incident, especially for businesses with more than five employees.
The best CCTV installers in Dubai are SIRA licensed, provide free site surveys, and handle all approval paperwork. Look for companies that offer HD or 4K cameras with remote phone viewing, proper night vision, and post installation support. Dubai Tech Guy coordinates with SIRA licensed partners and manages the entire process from survey to approval.
Business websites in Dubai cost between AED 599 for a basic five page site to AED 15,000 or more for custom web applications. A professional website with mobile responsive design, WhatsApp integration, SEO setup, and one year of hosting typically starts from AED 599. E commerce sites with payment gateway start from AED 1,499.
Setting up a business network in Dubai takes one to three days for a standard office with up to 20 devices. This includes router configuration, WiFi optimization, cabling if needed, and security settings. Business internet activation through Etisalat or Du typically takes three to seven working days depending on your building and location.
A maintenance contract makes financial sense for businesses with more than five employees or ten devices. Without one, a single network outage can cost AED 2,000 or more in emergency repair fees and lost productivity. Monthly contracts from AED 699 include unlimited support, proactive monitoring, and monthly checkups that prevent most issues before they happen.
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